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The development of ServiceNow required building a reliable, user-centric platform capable of handling a diverse range of on-demand home services. The key challenges included designing an intuitive interface for seamless service discovery and booking, implementing secure in-app payments, and integrating real-time GPS tracking for service provider location updates. Ensuring smooth coordination between service providers and customers—while maintaining data accuracy, transparency, and responsiveness—was essential. Additionally, implementing a scalable backend to support appointment scheduling, user reviews, and provider listings required careful planning and robust architecture.